Privacy Policy

Last updated: September 17, 2024

1. Introduction

At Riafftruti ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, postal address)
• Professional information (job title, company, industry)
• Course preferences and learning goals
• Payment and billing information
• Communication preferences

2.2 Non-Personal Information

We automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• IP address and location data
• Pages visited and time spent on our site
• Referring website information
• Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process course registrations and payments
• To communicate with you about our services
• To send you newsletters and marketing communications (with your consent)
• To improve our website and services
• To respond to customer service requests
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Limited access to personal information
• Secure data storage and transmission

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Marketing Cookies: To provide personalized advertising

You can manage your cookie preferences through our cookie management system or your browser settings.

7. Your Rights and Choices

Under Australian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications
• Request data portability

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Course records may be retained for up to 7 years for training certification purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

13. Australian Privacy Principles Compliance

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We are committed to handling personal information in accordance with these principles and Australian privacy law.